Understand the principles of Discretion and identity and apply measures to exercise professional discretion in the pharmacy in order to build trust, protect patient’s privacy and dignity and maintain professional and ethical standards.
This course equips pharmacy professionals with the knowledge and skills to navigate sensitive situations with professionalism and ethical integrity. It focuses on the critical role of discretion in maintaining patient dignity, handling sensitive information, and fostering trust in pharmacist-patient relationships. On course completion, learners will understand how to exercise sound judgment, respect patient privacy and protect their dignity, and uphold professional standards in various pharmacy
