

HaloText
HaloText lets your pharmacy communicate with patients by SMS - from quick one-to-one messages to full broadcast campaigns. This course shows how to use MessageDesk for everyday communication, Broadcast for campaigns, and admin tools for settings and permissions.
- Date created: October 2025
Course content
Orientation
Get to know HaloText and where it fits in the Pharmacy Halo Hub.
Bootcamp (For Everyone)
Learn how to send, receive, and manage one-to-one patient messages in MessageDesk.
Broadcast (Optional)
For pharmacies that add-on a paid dedicated phone number to their Pharmacy Halo subscriptions, learn how to run SMS campaigns with Broadcast unlocked.
Admin HQ (For Managers)
Manage staff permissions, SMS templates, and system settings.