
- Date created: December 2024
- Date reviewed: December 2025
Course content
Surviving Situations
This course provides three key lessons on emotional intelligence: understanding the Amygdala Hijack, managing reactions, and applying the SPACE acronym to navigate challenging situations effectively.
Resources
It highlights key skills like self-awareness, empathy, and emotional regulation, empowering individuals to respond effectively under pressure and maintain positive relationships.
Evaluation
EvaluationWhat people are saying
MMKD
Mrs Mary Kay Dunkley
A valuable course for developing skills in leadership of self. Very practical approach.
9mo ago
Danielle Brownsey
Great course. Really valuable skills that will actually help you to grow in your career.
11mo ago
MKP
Mrs Krysti-Lee Patterson
Really practical tips on how to deal with stressful situations in the pharmacy, like angry customers etc.
1y ago
