Surviving situations with emotional intelligence

Explores how self-awareness, empathy, and emotional regulation can enhance resilience, improve relationships, and lead to better outcomes in both personal and professional life.

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Completed Videos lesson - 0 / 3
Assessment - 0 / 5 questions
Article - 0 / 1

Date created: December 2024
Date reviewed: December 2025

Course content

3 Video lesson • 1 Detailed lesson • 5 Questions

Surviving Situations

This course provides three key lessons on emotional intelligence: understanding the Amygdala Hijack, managing reactions, and applying the SPACE acronym to navigate challenging situations effectively.

The amygdala hijack and triggers Managing reactions and returning to valves Applying the principles of space

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It highlights key skills like self-awareness, empathy, and emotional regulation, empowering individuals to respond effectively under pressure and maintain positive relationships.

Surviving situations with emotional intelligence

Quiz0/1

1.4	Maintain and extend professional competence
3.1	Develop a patient-centred, culturally responsive approach to medication management
3.3	Monitor and evaluate medication management
4.1	Show leadership of self
4.3	Show leadership in practice

Surviving situations with emotional intelligence

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Course content

Surviving Situations

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Mrs Mary Kay Dunkley

Danielle Brownsey

Mrs Krysti-Lee Patterson

The Monthly Dose

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Online CPD

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Instructor

Chantelle Turner

Course Information

Pharmacist competencies

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